At SCENTPRO LLC, protecting your privacy is a top priority. This Privacy Policy details how we collect, use, disclose, and protect your information when you interact with our website or utilize our scent marketing services.
1. Information We Collect
a. Personal Information: When you engage with our services, we may collect personal details such as your name, email address, phone number, and mailing address. This information is necessary for providing our services and communicating with you effectively.
b. Usage Information: We gather data about your interactions with our website, including your IP address, browser type, device identifiers, pages visited, and referring website. This helps us understand how our website is being used and allows us to improve its functionality and user experience.
c. Payment Information: If you make a purchase or engage in a transaction with us, we collect payment information such as credit card details or billing address. This information is securely processed and stored by our payment processors, and is used solely for completing your transaction.
d. Communications: When you reach out to us or subscribe to our newsletter, we may collect information about your communication preferences and correspondence. This enables us to respond to your inquiries and keep you informed about updates, promotions, and relevant information.
2. How We Use Your Information
a. Service Delivery: We use your information to deliver our scent marketing services, fulfill orders, and provide customer support. This includes processing orders, managing accounts, and addressing any inquiries or issues you may have.
b. Improving Our Services: We analyze usage data to monitor the performance of our website and services, identify trends, and make enhancements. This helps us tailor our offerings to better meet your needs and preferences.
c. Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, newsletters, or updates about our products, services, or special offers. You have the option to opt-out of these communications at any time.
d. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to valid legal requests from government authorities.
3. Information Sharing and Disclosure
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These providers are bound by contractual obligations to keep your information confidential and secure.
b. Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to the handling of your information.
c. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests from government authorities. This may include responding to subpoenas, court orders, or other legal processes.
4. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Choices
a. Opt-Out: You have the right to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.
b. Access and Correction: You may request access to or correction of your personal information by contacting us using the information provided below. We will promptly respond to your request in accordance with applicable laws.
6. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates or changes.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our practices regarding your information, please contact us at info@scentpro.az.
By using our website or services, you agree to the terms of this Privacy Policy. Your continued use of our website or services after any changes to this policy constitutes acceptance of those changes.