Frequently asked questions

Absolutely. All scents provided by SCENTPRO adhere to international IFRA standards, ensuring their safety and compliance with industry regulations. Your well-being and satisfaction are our top priorities.

Cold air diffuser is a device that operates without the need for water or heat. Instead, it atomizes oil by actively filtering surrounding cold air, dispersing the oils into the air as an ultra-dry mist. Unlike hot or water-powered diffusers, cold air diffusers produce a stronger and cleaner scent. This is because oils are not diluted in cold air, and no additional substances are sprayed into the surrounding environment.

Please fill in your details by following the link below. One of our fragrance experts will contact you shortly.

Absolutely. Our specialists handle the entire process, including the delivery, installation, and adjustments tailored to your space’s dimensions. Should you encounter any technical issues during usage, please don’t hesitate to contact our customer service team. We’re always available to assist you.

On the day our professional scent marketing service commences, our Technical Support team will establish the cartridge replacement schedule. Each month, on the designated date, our team will visit your location, gather feedback from customers, and proceed with the replacement of cartridges.

We offer the diffuser cartridge replacement service completely free of charge. You only pay for the scent marketing service fee.

Certainly! Please reach out to us, and allow our fragrance experts to assist you in discovering the ideal scent for your space. With our extensive scent catalog, we’re confident we can help you find the perfect fragrance to suit your needs.

Absolutely. We exclusively operate on a subscription basis to ensure a seamless experience for our customers. With our subscription service, you can rest assured that your favorite scent will never run out. Our technical team will replace the diffuser cartridges monthly, guaranteeing continuous enjoyment of your chosen fragrance.

Selecting a professional scent is undoubtedly a more intricate and critical task than merely spritzing perfume throughout a space. Scent is a nuanced element that serves as a fresh accent in space design. More impactful than furniture, lighting, or artwork, scent defines a space’s ambiance, rendering it more inviting and memorable.

At SCENTPRO, we utilize a therapeutic-grade blend of oils in all our scents. Consequently, our fragrances not only imbue spaces with delightful aromas but also have a positive impact on the well-being of our customers. Our scents promote stress relief and revitalization, enhancing the overall experience for all who encounter them.

Irrespective of the industry, scent serves not only to draw in customers but also to forge an emotional bond with them. Employing professional scents can elevate your brand image, craft an unforgettable customer experience, and establish a distinctive atmosphere within your business establishment.

Smell is widely regarded as the most potent of the five senses linked to memory. By selecting a scent that resonates with your brand, you can leave a lasting positive impression on customers, fostering loyalty and ultimately boosting direct sales.

At SCENTPRO, we don’t just sell diffusers. Instead, we offer a comprehensive professional scenting service, which includes providing customers with a suitable diffuser at no cost.

With our professional scenting service, you can infuse your home with delightful fragrances. Contact us today, and we’ll be happy to recommend the perfect diffuser and fragrance for your needs.

The professional fragrance range we offer adheres to the IFRA international standard and boasts anti-allergic, antibacterial, and antiviral properties.

Selecting the right and high-quality diffuser for your space is crucial. That’s why we recommend using the diffusers provided by us to ensure you get the maximum effect from our professional scent marketing service.

Upon confirming your request, our scent expert will visit your venue within 3 working days, equipped with the appropriate diffuser and fragrance catalog for your space. After selecting the scent, they will proceed to install the diffuser, make any necessary adjustments, and our collaboration begins.

Yes, indeed. Our products utilize cold air technology, ensuring that no residue is left behind. Therefore, we can confidently affirm that SCENTPRO products are entirely safe for indoor equipment, artifacts, and pets.

Our fragrances comprise a blend of therapeutic-grade oils and high-quality perfume, meticulously crafted to retain all their healing benefits. At SCENTPRO, we ensure that all our products are hypoallergenic, IFRA compliant, and manufactured to the highest safety standards.

Our oils are of plants origin. Please refrain from applying them to your skin unless they are pure and undiluted. In case the oil from the diffuser comes into contact with your skin, it’s advisable to wash the area with soap and water promptly.

Essential oils are plant extracts utilized for a multitude of purposes. Typically obtained through distillation, this process helps retain the natural aroma and essence of their sources. For centuries, essential oils have been cherished for their therapeutic properties and their ability to cultivate a calming ambiance.

SCENTPRO fragrances are IFRA certified, meeting the highest standards in the industry. Crafted from the finest quality plant essences, our fragrances boast antibacterial, antiviral, and antifungal properties. Safe for use around people, pets, and plants, our scents have no adverse health effects.

SCENTPRO diffusers are meticulously crafted to function exclusively with our scent cartridges. Our scents are formulated to safeguard the internal components of the diffuser, ensuring its longevity.

Any damage to the equipment resulting from the use of alternative perfumes or oil blends in our diffusers is the responsibility of the customer.

SCENTPRO offers an extensive array of fragrance collections tailored to various settings such as hotels, residential complexes, offices, medical centers, shops, and restaurants. Our catalog encompasses a diverse range of scents suitable for different environments.

Furthermore, our team of professional scent experts is readily available to assist you in selecting the perfect scent for your space, ensuring a tailored and personalized experience.

All of our scents (cartridges) are manufactured in Europe and the USA, adhering to the highest international standards and utilizing premium quality ingredients.

Within our catalog, you’ll find scents produced in the USA, England, France, Italy, Switzerland, Spain and Turkey. Each scent is crafted with meticulous attention to detail and quality, ensuring a delightful olfactory experience.

If the diffuser operates in the recommended mode, which is typically 8-10 hours a day, the cartridge typically lasts for about one month. Following this period, our technician will visit your location to provide technical service and replace the cartridge.

You can switch to a new scent at any time by simply contacting us. This way, you can enjoy a different fragrance every month, tailored to your preferences and changing needs.